Privacy Policy

Who we are and what this covers

Water Filtration Grapevine is a local water filtration company working in homes in Grapevine, TX and the surrounding area. This policy explains how we handle information connected to this website and to phone calls you make to us.

Our site is informational. It describes our services, such as water testing and under-sink reverse osmosis, and the only way to reach us is by phone at (817) 687-1488. There are no accounts to create and no forms to fill out.

What the website collects on its own

Like most websites, ours runs on a server that keeps ordinary logs. These can include your IP address, browser type, the pages you viewed and the time of your visit. We use this to keep the site working and to spot technical problems.

Cookies and basic analytics

We may use simple analytics cookies to see which pages people read and how they found us. This tells us things like whether visitors look for filter replacement and maintenance more often than water softeners. It does not tell us who you are.

You can block or delete cookies in your browser settings. The site will still work for reading.

What you share when you call

When you phone us, you decide what to tell us. Usually that is your name, your address so we can visit your home, and a description of your water concerns. We use those details to answer your questions, schedule a visit and follow up on the work we do for you.

How we use and share information

We do not sell your information. We share it only when we need to, for example with a lab that processes a water sample, or with a service provider that hosts our website. We may also disclose information if the law requires it.

Keeping things secure

We take reasonable steps to protect the information we hold, both on the website and in our own records. No system is perfect, so we keep only what we need to serve you.

Questions and changes

If you want to know what information we have about you, or would like us to remove it, a short phone conversation at (817) 687-1488 is all it takes, and we will talk it through with you. We may update this policy from time to time, and the current version will always be on this page.